Sales News

Sales Leads by Phone: Why Reaching People Is So Hard and What to Do About It

By Michael Brown

“Reach” means live, human-to-human phone communication with your intended prospect or customer. “Reach” is not necessarily a full marketing or sales conversation yet, but is at least a real-time exchange of words. Merely reaching b-to-b prospects and customers is one of the greatest challenges in phone-based marketing and sales. To wit:

On what portion of outbound calls do your callers reach their intended contact live? Is anyone at or above 50%? 25%? Who is in single-figures? How many attempts does it typically take to reach? How much does a reach cost? How many of you actually know?

Read more »

Sales Jails

By Rob Macdonald

Voice mail is a wonderful convenience. Unless you are in sales. In that case, there is no voice mail. There is only voice jail. A place where no one ever returns your call. A place where you wait and you wait and you wait, while the game goes on without you. Until you pick up one of these:

get-out-of-jail-free-card

To get out of voice jail and back in the game, flip over the card and read the five quick tips Robroy has printed on the back for you:

1. Expect to leave a message.
2. Know that your sole mission is to get a call back.
3. Plan what you will say.
4. Keep it short.
5. Practice on your own voice mail.

Think these rules don’t apply to you? Think you can just keep winging it and get all your calls returned? Then you might as well go back to jail. Go directly to jail. Do not pass go. Do not collect $200.

Sunday Night Sales Management

By Ken Thoreson

In the beginning, it was serious training. When I started in the tech sector many years ago, selling software/services/technology, I was lucky. The manufacturer that I worked had extended sales and product training resources, as well as active sales management that worked with small groups of salespeople. This was a sales-driven organization where you had to start fast, you could earn great money and you worked with sales professionals.I was hired out of college along with a batch of other youthful people, and that meant we all had to learn how to sell, how to convince much older individuals of our expertise and learn our solutions – in fact, we actually installed and trained our clients on the solutions! The most critical lessons we learned were during our Sunday night sales management training. Read more »

Take it from me…

By Jenny Davis

You’ve heard it from Carol, Judy, and Giuseppe.

Now I hope you’ll take it from me…

Yesterday I celebrated my fifth anniversary with The Partner Channel.

I can’t believe it’s been five years. “Time flies” would be an understatement.

I joined the team (well duo, really, consisting of Spider and Norm) and my first project was to create an event for Partners.

I made some calls and selected October 25-27, 2004, as the dates of our inaugural edition of The Partner Event.

(Only it wasn’t called “The Partner Event” yet. We toyed around with fluffy words, action words, abstract phrases – like “The Big” – until we came up with the most logical choice.)

Delivering a brand new event 60 days or so from starting a new job was a pretty good challenge.

Trying to market to Partners who were unfamiliar with both the event and The Partner Channel itself wasn’t in the “easy” category either (the first magazine had just been shipped and prior to that The Partner Channel had been working with a small yet awesome Member base).

We were also pretty new in our relationship with Microsoft. I think it might be pretty safe to say that they weren’t totally onboard with sending Partners our way for much of anything.

Our event budget was the big old goose egg, so getting two Sponsors (Rockton Software and Diamond Municipal Solutions) and having many of our vendors donate their time/services was a huge blessing.

And then something wonderful happened.

Come October, 36 wonderful people showed up at the Radisson Hotel for The Partner Event.

New job, marketing, political, and financial worries went out the door and we had a great time hosting people while they soaked in sales, marketing, and leadership-based content from our speakers, a small yet incredibly talented group of channel experts (back in the day we had one speaker per track, so our speakers were busy for those couple of days!).

The next spring brought 38 people and eight Sponsors. This was our only spring event. It was April and it snowed, so we took it as a sign.

Fall 2005 brought 74 people (we doubled!!!) and 18 Sponsors (holy smokes!). Doug Burgum was a surprise keynote and we partied at an air museum.

We changed it up in 2006, partnering with Microsoft to host The Partner Event – BBC and bring 640 attendees and 57 Sponsors to town. Can you say ramp up?

Fall 2007 was another joint effort, with 517 attendees and 72 Sponsors. Still big, but this was the phantom year (if you were there, you know what I mean. It was weird.).

We chose to go back to our roots and a smaller audience for the 2008 event. It was a gamble, but it just felt right with 238 people and 35 Sponsors.

And now we’re getting ready to do it again. Our goal is 250 and I am so very happy to say we’re getting there. We have 20 fantastic Sponsors (and still have available spots, if you’re so inclined).

Through the years we’ve made it a point to listen to Partners, implement their ideas, and ditch the bad stuff.

We’re committed to providing the best possible learning and networking experience for Partners, and would love to see you there. (Mosey on over to The Partner Event to get registered.)

I invite you to contact me at Jenny (at) thepartnerchannel (dot) com if you have any questions or if you’d like to hear more about climbing uphilll both ways, like we did “back in the day.”

To our veterans, thanks for the memories. To our new friends, I look forward to meeting you soon.

Get Your Inexpensive Plane Ticket to The Partner Event

By Brianne Carlsrud

Are you making plans to attend The Partner Event on September 20-22? Get rock-bottom fares from just $68+ roundtrip from Expedia! The sale ends today, Tuesday, July 14. Visit www.expedia.com to book your flight and save money on your trip to Fargo, ND!

The Partner Event Content

By Brianne Carlsrud

We are proud to announce that the session content for The Partner Event is now live! Click here to view all the Sales, Marketing, and Leadership tracks that we have in store for you for this year’s event.

Thank you to the many Partners who participated in the first ever session ranking for The Partner Event 2009!

Time to Bake the Content

By Jenny Davis

It’s event content review time!

I’d like to extend the opportunity for you to review the content and provide feedback regarding the sessions of most interest to you, comments to make the sessions better, and, if applicable, topic ideas you feel are missing from this listing.

Contact Tracys@thepartnerchannel.com if you’re interested in participating in the first ever session ranking for The Partner Event!

Your feedback will directly impact the content at The Partner Event 2009 and we look forward to hosting you in Fargo, September 20-22.

The Teacher Will Appear When the Student is Ready

By Jenny Davis

I have session content on the brain right now. The Partner Event is coming up in September, and I’m working with our awesome crop of speakers (past and future) to create a line up that will knock your socks off.

I’ve been looking through content ideas and wanted to throw a few your way…  Read more »

Let the Registering Begin!

By Jenny Davis

I’m excited to share that registration for The Partner Event 2009 is now open!

Register Now!

Partners who attend the 2009 event will receive:

  • Coaching from industry experts on sales, marketing, and leadership skills that will help them re-focus and implement key business strategies
  • Tips from fellow Partners as to what is working in their own businesses to drive leads, sales, and customer references
  • Insight from our Keynote Speakers as far as what the industry future holds and how to prepare for the coming change
  • And – of course – more!

Register by June 15 and you’ll receive the Super Early Bird discounted registration for $450.

Click the “Register Now” icon above or check out The Partner Event page for more information.

Trust Lessons from Pho Ga

By Jenny Davis

A Vietnamese Restaurant restored my faith in customer service. Read more »

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