Partner Community News

Ah, Shucks

By Jenny Davis

The cool folks at Nodus asked how they could get their mugs in the video spot on our Web site.

I told them to say something nice and they’d get a spot.

They said something nice, now I’m giving them a spot…

Thanks Nodus!

P.S. – If you want to see your face or logo or what-have-you on our Web site, just send your video to Jenny (at) thepartnerchannel (dot) com
P.P.S. – I’m avoiding the spam bots by breaking up my e-mail address. There’s your tip for the day!

Fargo in the Fall

By Jenny Davis

I may be a little bit biased, but the best time to come to Fargo is in the fall. Great weather, no mosquitoes, low chance of flooding and snow…all around a good time.

We plan The Partner Event during the early fall time frame as kind of a “back to school” event for Partners. It’s a great time to reconnect with other Partners, learn some new techniques for your business, and bring back some tips on a variety of subjects.

We also want to make the most of your time while you’re here, and have tagged up with Microsoft’s Partner Advantage team to host our events back to back. Come up for The Partner Event September 20-22 and then head right over to Microsoft for the Partner Advantage team’s event September 22-23. A number of other Fargo-based training events are scheduled for that time frame, including:

Sept 14-18 – Microsoft Dynamics GP Financials
Sept 22-25 - Microsoft Dynamics GP Distribution
September 23 – Demo2Win
September 24 – Discovery2Win
Sept 28-30 - Microsoft Dynamics AX 2009 Enterprise Portal Development
Sept 30- Oct 2 – Microsoft Dynamics CRM 4.0 Advanced Configuration and Troubleshooting

Lots of good stuff – don’t you think? Check out www.thepartnerevent.com and make plans to spend some time in Fargo in the fall.

Congratulations to the 2009 President’s Club and Inner Circle Members!

By Jenny Davis

It’s recognition time!

Congratulations to the Partners who achieved 2009 President’s Club and Inner Circle for Microsoft Dynamics. You can view a full list of this year’s members and read more about the programs on PartnerSource 

(Here’s the full URL for your reference https://mbs.microsoft.com/partnersource/newsevents/news/MSD_InnerCirclePresClub09.htm.)

Get Your Inexpensive Plane Ticket to The Partner Event

By Brianne Carlsrud

Are you making plans to attend The Partner Event on September 20-22? Get rock-bottom fares from just $68+ roundtrip from Expedia! The sale ends today, Tuesday, July 14. Visit www.expedia.com to book your flight and save money on your trip to Fargo, ND!

And Now a Word From Our (Newsletter) Sponsor

By Jenny Davis

Are you ready to start saving your organization money? Stop sending and archiving documents manually! With Zetadocs for Microsoft Dynamics® NAV and Zetadocs for Microsoft Dynamics® GP you will have a complete transactional document management and delivery solution that integrates seamlessly with Microsoft Dynamics NAV and Microsoft Dynamics GP. Zetadocs will manage the production, delivery, archiving and retrieval of documents relating to Microsoft Dynamics NAV or Microsoft Dynamics GP, and by doing so, improve financial processes and address common business problems. Visit www.equisys.com for more information, or contact us via email at sfriedman@usa.equisys.com.

Multi-taskers Unite

By Jenny Davis

Wow – you guys are busy!

Our last poll inquired as to how many e-mail accounts you manage. Looks like 3 is the champ! My guess is that’s a personal account and a few work accounts.

E-mail Survey 

Hope the e-mail front is manageable for you. And on to the next poll…which search engine is your go-to?

The Partner Event Content

By Brianne Carlsrud

We are proud to announce that the session content for The Partner Event is now live! Click here to view all the Sales, Marketing, and Leadership tracks that we have in store for you for this year’s event.

Thank you to the many Partners who participated in the first ever session ranking for The Partner Event 2009!

Time to Bake the Content

By Jenny Davis

It’s event content review time!

I’d like to extend the opportunity for you to review the content and provide feedback regarding the sessions of most interest to you, comments to make the sessions better, and, if applicable, topic ideas you feel are missing from this listing.

Contact Tracys@thepartnerchannel.com if you’re interested in participating in the first ever session ranking for The Partner Event!

Your feedback will directly impact the content at The Partner Event 2009 and we look forward to hosting you in Fargo, September 20-22.

Ch-Ch-Changes (in the MBS Group)

By Jenny Davis

Microsoft Dynamics posted some pretty big news to PartnerSource on Tuesday, May 26. Michael Park, the current corporate vice president (CVP) of US SMS&P, will be transitioning to the role CVP of MBS sales, marketing, and operations effective July 6.

The announcement was posted by Kirill Tatarinov, CVP of MBS, and also included notice that Klaus Holse Andersen, current CVP of MBS sales and operations, will become CVP for Western Europe.

Looking at the titles, it seems that Park will assume Andersen’s current duties with the addition of managing the marketing arm of the MBS group.

This consolidation, according to Tatarinov, is a strategic initiative inline with what the org did with research and development (R&D) and CRM R&D and product management with the goal to create an “integrated sales, marketing and operations organization that can maximize effectiveness in delivering value to our customers and partners under a single leader.”

View the full letter from Tatarinov and visit Microsoft PressPass to learn more about Andersen’s new role and Park’s current SMS&P role.

Top 10 Things You Should do in Your Business

By Jenny Davis
  1. Never answer your phone or call your customers back. If you should happen to answer the phone during a weak moment, lie and say you’ve been calling them back for ages and can never get through.
  2. Stop marketing! With the current economic situation, you should stop doing everything until it’s over. Prospects won’t find you, but at least you’ll save a few bucks.
  3. Post your rants about annoying customers on your company blog or Twitter feed.
  4. When talking with your customers, show your technical expertise by using acronyms and high-tech vocabulary. 
  5. Don’t post a phone number or e-mail address on your company Web site. If customers need to get a hold of you, they should already have your number.
  6. It’s always user error. Your product is amazing and your customers just don’t “get” you.
  7. Nurture marketing – who needs it? Your customers should call you when they want an upgrade or have a question.
  8. Marketing offers should address the technical features of your products. Prospects should be able to figure out why those features are important.
  9. Hire temp staff to cover the phone lines after your company participates in a tradeshow as the phones will be ringing off the hook! 
  10. Incorporate catch phrases like “As your trusted advisor”, “ROI”, “best practices”, and “rich, out of the box functionality” into every customer conversation.
  11. Bonus: Grab a grain of salt and check the publish date on this post.
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