March 10, 2016: CRM & CEM Expert, Michael Hammons, joins Green Beacon as Director of Customer Experience. In this newly created role, Mike will meld the worlds of Customer Relationship Management (CRM) with Customer Experience Management (CEM) to create more value for Green Beacon’s clients. He will champion Microsoft Dynamics CRM, helping customers see its potential, take advantage of it, and get better ROI faster. Read more about Mike’s position and how CEM relates to CRM in his blog post, What is the role of a Director of Customer Experience and What Does It Mean for Customers? Read more here.
March 8, 2016: Becky Newell, co-founder and Vice President of Development at Stoneridge Software has been named as one of the region’s Top 25 Women in Business, by Prairie Business Magazine. Based in Barnesville, Minn. with a branch office in Minneapolis, Stoneridge Software is a consulting firm and reseller of Microsoft Dynamics accounting and operations software for mid-size to enterprise businesses. In the company’s first three years in business, Stoneridge Software has grown from three to 59 employees, is registered as doing business in 16 states, and has worked with more than 120 customers to provide software consulting, support and implementation services. You can read the full press release here.
March 8, 2016: Carbonite, Inc. (NASDAQ:CARB), a leading provider of cloud and hybrid backup software for small and midsize businesses, announced new research that reveals small businesses are struggling to protect their data in the digital age. The findings suggest a significant disconnect between businesses’ anticipation of data loss versus their readiness to recover from it and identify four critical areas in need of improvement: data protection and recovery, IT security, privacy and compliance. You can read the full press release here.