Jane Olson and I had the opportunity to attend the User Group Summit the first week of November. As mentioned in last quarter’s issue, we are the publisher for the AXUG®, CRMUG®, GPUG®, and NAVUG™ magazines, and our presence at the event was aimed at gathering content for the User Groups’ winter magazine issues.
While there, I sat in on a Town Hall session that featured a panel of Microsoft Dynamics team members. The questions ran the normal gamut from feature requests to release date inquiries.
I don’t quite remember how we landed on the topic, but the conversation turned to customer/Partner relationships.
Actually, now that I think about it, I think one of the Microsoft panelists was talking about an online tool. When the panelist asked who had previously heard about the tool from their Partner, not many customers raised their hands.
That’s when the conversation turned…southwest. Not totally in the ditch, but close. Read more »
