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The News

Another Great Reason to Attend Convergence 2015

By Bethany Foyt

The word is out! As part of The Genius Series, we’re hosting a Partner and ISV training at Convergence 2015 on Wednesday, March 18 from 8:30- 10:00am titled, The Genius (Mini) Series: Follow That Lead. All Microsoft Dynamics ISVs and Partners are welcome to attend, whether you’re exhibiting or not, to benefit from conference follow-up tips, tricks, and more.

With so many events taking Partners out of the office, we’re striving to give Partners more opportunities like these to learn in a smaller group setting, benefiting from very focused messaging specific to their role. Learn more about this opportunity and register today- only 40 spots are available.

The Genius Mini Series

Partner News

By Jasmine McNellis

January 29, 2015Flintfox International, a leading provider of revenue management and pricing solutions for trade and retail, continues to build momentum with the opening of new offices in the UK, Singapore and Malaysia. The acquisition of Singapore-based Microsoft Dynamics® AX consultancy AX Excellence will enable Flintfox to expand its operations throughout the Asia Pacific region. AX Excellence’s expertise in the Microsoft enterprise resource planning (ERP) business solutions will allow Flintfox to accelerate its implementation and delivery of customer solutions in the region. Flintfox is a global provider of trade relationship and trade promotion management solutions. Founded in 1987, Flintfox has evolved from a specialist trade promotions vendor to a global Microsoft Dynamics® partner offering a full suite of revenue management solutions. For more information visit www.flintfox.com.

January 28, 2015:  Computer Market Research (CMR) announced that it has launched a Valentine’s Promotion for its newest product, myReferralindex. The promotion runs until February 14th and allows businesses to sign up for the PRO version of myReferralindex at no cost. myReferralindex is a web-based tool modeled after the Net Promoter Score, a customer loyalty metric that measures the willingness of customers to recommend a company’s products or services to others. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. The Valentine’s Promotion stipulates that users who sign up for the PRO version will have free access to their account for one year. To sign up for the PRO version, businesses can go to www.myreferralindex.com and set up an account in minutes. To learn more about the product, contact David Ring at david@computermarketresearch.com.

January 28, 2015:  DFC Consultants has been accredited as a Pearson VUE testing center where candidates can achieve certification in the industry’s leading IT programs such as: Microsoft, Cisco, Oracle and Adobe. Pearson VUE is the sole exam delivery provider for Microsoft certifications. DFC Consultant’s testing center is the only site in the Fargo-Moorhead area and offers thousands of tests applicable to businesses, boards and organizations. Technical and professional certifications help to elevate skill level and advance professional careers and salaries. DFC Consultants offers sales, implementation and support of Microsoft Dynamics GP, Dynamics CRM and DFC Property Management. As a Wennsoft Executive Partner, DFC also specializes in assisting companies with job cost and field service solutions. Along with software expertise, DFC offers cloud hosting, accounting services, custom programming and website development. DFC was founded in 1989 and services clients nationwide through their four offices in North Dakota and Michigan. For more information, please visit www.dfcconsultants.com. You can also register and see available tests on our website http://www.dfcconsultants.com/Services/Pearson_VUE_Testing_Center.aspx

January 27, 2015The TM Group is pleased to announce two exciting promotions to its executive team. Ken Jacobsen, Jr. has been promoted to Vice President of Business Development and Perry Kountouriotis has been promoted to Vice President of Client Services. “This is the first time we’ve promoted anyone to our executive team in our 31 year history, and speaks to the immense respect we have for the talent of these two individuals”, said Judy Thomas, President and COO of The TM Group. “Ken and Perry have been significant contributors to The TM Group each for more than 13 years and are a large part of our successful track record of growth and profitability. They represent the finest examples of leadership and we are thrilled to elevate them to this level in the organization and congratulate them on this accomplishment.” The TM Group has offices in Farmington Hills and Grand Rapids, Michigan and serves hundreds of clients throughout North America. For more information, contact kenj@tmgroupinc.com or visit http://www.tmgroupinc.com.

And Now a Word from our e-Newsletter Sponsor…Data Resolution

By Jasmine McNellis

Data Resolution is pleased to announce their latest service, FlexIT, a virtual IT department under their Managed Services offerings. Over the years, companies have steadily moved their hardware from on premise to the cloud as the market for a virtual information technology department grows every year with an estimated growth to $256.05 billion by 2018. Data Resolution is uniquely positioned to provide this service by continuing to be at the forefront of this pioneering strategy to help businesses continue to be efficient and profitable. Data Resolution is currently providing comprehensive services to three major customers including supplying help desk capabilities, offering extensive knowledge of Level Platforms products, and deep expertise in cloud solutions. By leveraging external resources like FlexIT as a Service, this allows companies to diversify its revenue stream by not being solely dependent on Microsoft to give them proficiency and security measures vital to keep a company robust.

One of the largest challenges that management face today is the discussion of IT related concerns. As more organizations transfer to the cloud, their abilities to outsource to save office space and reduce costs become more pertinent. Having their own internal department is a hindrance due to many obstacles. It can be a big drain on company time and resources to facilitate enough man power to update hardware and software roadmaps in addition to the continual financial strain to maintain a server on a private platform that remains reliable and safe.

By incorporating a virtual IT department, a company can save time, internal resources, and money; allowing you to focus on building revenues and not stressing on the little details like protecting your server. Data Resolution employs the best practices including mobile devices to provide support when you need it most. Our research has indicated that the cost of employing an internal IT department is usually multiple of what you budget when you add up licensing fees in addition to server precautions, and overall department salaries. With a higher chance of downtime and loss of productivity while your team works to get back up and running, this ultimately causes a loss in revenue while there are patches in updates from fixing the issue offline. With FlexiT, you have 24/7 live support with guaranteed efficiency and recovery efforts that you can count on.

With Data Resolution, our goal is easy: have the flexibility your business needs to succeed. This includes everything from contract terms, pricing, and available services. By offering multiple pricing options, FlexIT allows for customization of services and ensures the flexibility to work within any budget. FlexIT will also have three primary offerings for customers who are interested in migrating to a virtual IT department. Customers will have an option of monitoring only, proactive services, and a fixed fee or fully managed offering. With the ability to build the package that works best for your business needs, you have the opportunity to create a plethora of add-ons including network and desktop monitoring and management, a help desk, backup services, security, a hybrid cloud with a private cloud feel, and so much more.

Additional Services Include:
Disaster Recovery and Planning
Strategic Consulting
Software Development
Mobile Device Procurement and Management
Staffing Services
Project Management
Procurement Services
Line of Business Application Support

To better showcase the cost savings associated with implementing FlexIT, Data Resolution is offering a limited time free IT analysis that includes a potential savings calculator where clients can compare the cost to house an IT department versus the savings of outsourcing it to Data Resolution.

About Data Resolution
Data Resolution, LLC is a leading global provider of hosted technology solutions for businesses of all sizes and offers a wide range of services includes software hosting (SaaS), managed virtual environments, business continuity solutions, cloud computing and advanced data center services. Data Resolution delivers world class cloud infrastructure through industry-leading technology partners and are supported by an experienced and highly skilled implementation partner channel. Delivered over the

Internet, they provide enterprise-class processing power, memory resources, storage space and networking in highly-connected, state-of-the-art data centers, together with virtualized security and load balancing capabilities. Data Resolution gives customers the very best of both worlds with elements of world class physical and private virtual infrastructure to meet specific requirements to host ERP, CRM or any other Line-of-Business or Desktop applications ran on premises today.

For more information about Data Resolution, LLC, go to www.DataResolution.net.


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